Shipping

SHIPPING INFORMATION

Please allow 1-7 business days for us to process your order. Delivery time will vary depending upon location, we estimate all customers will receive their purchase within 1-4 weeks. This is an estimate not a guarantee. We use the following logistics partners:

DHL / Fedex / USPS
🇺🇸 United States
🇨🇦 Canada
🇸🇬 Singapore
🇭🇰 Hong Kong
🇪🇺 (All European countries unless stated)

Aramex
🇦🇺 Australia

Hermes
🇬🇧 United Kingdom

Colis Privé
🇫🇷 France

Sagawa Express
🇯🇵 Japan

EMS
🇰🇷 South Korea
🇳🇿 New Zealand
🇺🇸 United States (Hawaii, Alaska, Military Bases and Non-US locations)

If you do not see your country listed above please contact us for estimated delivery information.

ORDER CONFIRMATION
An order confirmation email will be sent once payment is complete.

SHIPPING CONFIRMATION
A shipping confirmation email will be sent once an order has been shipped. This will include your tracking number. Depending on the product ordered, this could take up to 5 - 7 business days.

We keep most popular models in stock, however the less popular models are made to order. As such, please allow additional time for production.

Please keep this in mind before asking for tracking information.

TRACK YOUR ORDER
All orders come with tracking numbers which you will receive in your shipping confirmation email. So be sure to check your mailbox.

Please note that tracking numbers don't instantly update with available delivery status. If the tracking number you entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to your local post office. Tracking should update within a few business days.If you have any questions about shipping feel free to email us at support@sumacstore.com.